Important Notice:
Repairs Terms and Conditions
Please note: Solar Advice doesn’t directly manage communication with third-party manufacturers or repair centres. It’s best for the purchaser to handle any messages or arrangements directly with them.
You can find the contact details on our website, or we’re happy to provide them if you need. The purchaser is also responsible for sending units to and from the repair centre.
If you’d like a hand with uninstallation, we can share the details of an accredited installer partner who can assist. Any costs for their services would be covered by the purchaser.
We’re always happy to help however we can, so don’t hesitate to reach out if you need any guidance!
Here is a list of contacts for returning products to the supplier:
Deye / CNBM Service Center Cape Town
Address: 109 Manhattan Street, Boquinar Industrial Area, Cape Town, 7490
Tel: 021 204 7207
Email: [email protected]
Deye Repair Center JHB
Address: 14 Boulevard Kyalami Office Park , Midrand, JHB
Tel: 010 499 1668.
E-mail: [email protected]
Deye / CNBM Repair Centre KZN
Address : Unit 3 Imvubupark Pl, Riverhorse Valley, Durban, 4017
Tel : 031 030 0104
E-mail: [email protected]
CNBM – Repair Centre
Address: Tsessebe Cres, Randjespark, Midrand, 1685
Tel: 078 409 4961
Email: [email protected]
Solvetech (Out of warranty repairs)
Address: 162 Van Wyk St, Silverton, Pretoria, 0184
Tel: 012 804 1637
Email: [email protected]
Rectron – for Dyness Repairs (CPT, JHB, KZN, PE & BFN)
Address : 152 15th Road, Randjespark, Midrand.
Tel : 011 203 1000